Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Arkansas for Medical Sciences (2017) |
| Education: National Institute of First Assisting (2022) |
| Certifications | |
|---|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center | Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White All Saints Medical Center - Fort Worth |
| Baylor Scott & White Medical Center - Grapevine |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White Medical Center - Irving |
Insurances accepted
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Patient Ratings (94)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.8 | Rate Care Provider |
Patient Comments (45)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Holdren consistently receives praise for her professionalism, thoroughness, and excellent communication skills. Patients frequently highlight her ability to explain medical information clearly and in ways they can understand, whether discussing test results, procedures, or treatment plans. Many reviewers emphasize her friendly and kind demeanor, noting that she makes patients feel comfortable and cared for during visits. Her listening skills are repeatedly mentioned, with patients appreciating that she takes time to address their questions and concerns without rushing. Several reviews specifically commend her attentiveness during procedures, including wound care and staple removal, and her ability to balance professionalism with a personal, conversational approach. Patients also value her knowledge, sense of humor, and cheerful attitude.
Patients also share
One review from October 2025 noted that Shannon was overwhelmed with patients during that particular visit, though the patient acknowledged she was apologetic about the situation. This appears to be an isolated incident rather than a recurring pattern in the feedback.