Laura Lee Hayes, AGACNP
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 5/06
- 9:50 AM
Thu, 5/07
- 11:40 AM
Fri, 5/08
- 9:50 AM
Locations of Laura Lee Hayes, AGACNP
Baylor Scott & White Denton Heart Group
3333 Colorado Blvd , Denton, TX, 76210- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2018) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White The Heart Hospital - Dallas |
Insurances accepted
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Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (559)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (236)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Laura Hayes for her thoroughness, strong medical knowledge, and warm, professional demeanor. Many reviewers highlight that she takes time with patients, never makes them feel rushed, and listens attentively to their concerns. Her ability to explain complex medical information in easy-to-understand terms is frequently mentioned, as is her habit of reviewing patient records before appointments. Patients also appreciate her friendly and caring nature, with many noting that she strikes an excellent balance between professionalism and personal warmth.
Patients also share
Opportunities for improvement are relatively rare given the volume of positive feedback. One reviewer felt Laura was aloof and disengaged during their visit, noting she did not seem interested in their concerns. Another mentioned some uncertainty about follow-through on prescriptions after the appointment, and one patient noted a preference to discuss certain healthcare questions with a more experienced professional. A single reviewer felt the visit was too quick and could have been more personable, and one noted that important decisions sometimes felt delayed.