Laura Lee Hayes, AGACNP
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Locations of Laura Lee Hayes, AGACNP
Baylor Scott & White Denton Heart Group
3333 Colorado Blvd , Denton, TX, 76210
6627.8mi
Directions
Call
940.382.8080
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas at Arlington (2018) |
| Certifications |
|---|
| Adult Gerontology Acute Care Nurse Practitioner- American Nurses Credentialing Center |
| Hospital Affiliations |
|---|
| Baylor Scott & White The Heart Hospital - Denton |
| Baylor Scott & White The Heart Hospital - Dallas |
| Baylor Scott & White The Heart Hospital - Plano |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (549)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Wait Time at Clinic | |
| 4.8 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (224)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
The overwhelming majority of patients describe Laura Hayes as thorough, knowledgeable, and professional, with many specifically praising her listening skills and willingness to answer all their questions without rushing. Reviewers frequently note that she takes time during appointments, explains test results, diagnoses, and treatment plans in clear, understandable terms, and demonstrates genuine care and compassion. Many patients also comment on her friendly, kind demeanor and strong bedside manner, with several longtime patients expressing high trust in her care and a desire to continue seeing her for ongoing health needs, including cardiovascular management.
Patients also share
A small number of reviews point to areas for improvement. One patient felt she was "very aloof" and seemed uninterested, noting she didn't enter information into the computer during the visit. Another single review mentioned she seemed to rush and that the patient had expected to see an MD rather than a PA. A couple of other isolated comments referenced long waits for important decisions, being shown year-old labs, or a visit that "could have been more personable." One patient wished to discuss certain healthcare questions with a more experienced professional, and another noted uncertainty on her part about how to help with a specific issue. These comments appear to be exceptions rather than a pattern, as the vast majority of feedback is highly positive.