Shelly Flowers, FNP-C
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Mon, 6/01
- 9:45 AM
- 11:15 AM
Tue, 6/02
- 8:00 AM
- 8:15 AM
- 9:45 AM
Thu, 6/04
- 9:45 AM
- 1:00 PM
- 2:00 PM
Locations of Shelly Flowers, FNP-C
Baylor Scott & White Primary Care - Forney
763 E US Hwy 80 Ste 240, Forney, TX, 75126
6592.8mi
Directions
Call
469.800.3870
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Shelly sees patients ages 2 and up. |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Walden University (2016) |
| Certifications |
|---|
| Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (563)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.7 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.5 | Wait Time at Clinic | |
| 4.7 | Rate Care Provider |
Patient Comments (254)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shelly Flowers, FNP, is consistently praised by patients for her exceptional listening skills and attentiveness. Across a large number of reviews, patients repeatedly highlight that she takes the time to truly hear their concerns, answer their questions thoroughly, and develop thoughtful care plans. Her warm, caring, and compassionate demeanor is frequently mentioned, with many patients noting that she makes them feel comfortable and at ease — particularly first-time visitors or those who are typically nervous with new providers. Her thoroughness and depth of knowledge are also commonly cited strengths, and several patients specifically appreciate that she explains everything clearly and does not rush through appointments. The welcoming atmosphere she and her staff create is another recurring theme, with patients noting the friendliness of the entire office team.
Patients also share
Opportunities for improvement are minimal given the overwhelmingly positive feedback, but a few isolated concerns were noted. One patient reported a negative experience with Shelly's tone, describing her as rude and condescending during a visit involving a complex medical history. One reviewer mentioned a long wait time despite having a scheduled appointment. Another noted that the process leading up to the visit — such as administrative or scheduling workflows — could be improved. One patient expressed some stress around their overall experience at the facility and uncertainty about returning, though they acknowledged Shelly took her time during the visit itself.