Shelly Flowers, FNP-C
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 2/26
- 9:00 AM
- 9:45 AM
- 11:00 AM
Fri, 2/27
- 10:00 AM
Mon, 3/02
- 9:45 AM
Locations of Shelly Flowers, FNP-C
Baylor Scott & White Primary Care - Forney
763 E US Hwy 80 Ste 240, Forney, TX, 75126
6592.8mi
Directions
Call
469.800.3870
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Shelly sees patients ages 2 and up. |
| Ages Seen |
|---|
| Children (ages 3-11) |
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: Baptist college of health sciences (2010) |
| Education: Walden University (2016) |
| Certifications | |||
|---|---|---|---|
| - American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) | Family Nurse Practitioner- American Academy of Nurse Practitioners (AANPCB) |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Aetna - (12)Aetna-Aetna Signature AdministratorsAetna-Choice POS IIAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Patient Ratings (496)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.7 | Provider included you in decisions | |
| 4.8 | Provider showed concern | |
| 4.5 | Wait Time at Clinic | |
| 4.7 | Rate Care Provider |
Patient Comments (228)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shelly Flowers, FNP consistently receives praise for her exceptional listening skills and attentive care. Patients repeatedly emphasize that she takes time to truly hear their concerns without rushing, making them feel valued and understood. Her warm, friendly personality and caring demeanor help patients feel comfortable and at ease, even during first visits or when seeing a new provider. Reviewers frequently describe her as thorough in her examinations and explanations, ensuring patients understand their health conditions and treatment plans. Many patients appreciate her professional yet personable approach, noting her compassion, kindness, and genuine concern for their wellbeing. Her bedside manner stands out as exceptional, with multiple patients stating she provides the type of attentive care that has become rare in healthcare settings.
Patients also share
The reviews reveal relatively few concerns, with most criticism focused on administrative rather than clinical issues. One patient mentioned a three-week delay in obtaining insulin approval, though they acknowledged this was likely not directly related to Ms. Flowers' care. Another reviewer noted wait times as an issue, reporting being seen an hour past their scheduled appointment time. One patient expressed dissatisfaction with Ms. Flowers' tone during a visit, describing her as rude and condescending when discussing abdominal issues, feeling their concerns were dismissed. A single review mentioned that the process leading up to the visit could use improvement, though the provider interaction itself was positive.