Susan Chebet Chesire, ANP

Patients appreciate

Susan Chesire, ANP receives overwhelming praise from patients for being thorough, knowledgeable, and attentive. Many reviewers specifically highlight her listening skills, noting that she doesn't rush through appointments and takes time to answer questions and address concerns. Patients also consistently describe her as friendly, caring, and professional, with several longtime patients (one noting 7.5 years of care) praising her reliability and consistent quality of care. Her flexibility stands out as well, including one detailed review describing how she accommodated a video visit and worked collaboratively with a family to address a husband's health concerns in a memory care setting, and another noting she adjusted appointment timing to work around a scheduling conflict. For patients receiving home healthcare services, many expressed gratitude for the convenience and comfort of in-home visits, with some calling the service invaluable or life-changing for managing a family member's care.

Patients also share

Opportunities for improvement are minimal based on these reviews. One detailed review noted frustration that a visit was conducted virtually rather than in-person, as the family felt an in-person assessment was needed given concerning behavioral symptoms in a patient with memory care needs; though Susan was responsive and ultimately helped identify a UTI, the family expressed a preference for hands-on evaluation. A small number of reviews gave slightly lower star ratings (in the 4.1-4.5 range) without providing specific written feedback, suggesting there may be minor areas of experience that weren't fully captured in the comments.