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Locations of Kassidy Rico, PA-C

Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center

Baylor Scott & White Spine & Scoliosis Center - Baylor University Medical Center

3900 Junius St Ste 705, Dallas, TX, 75246
6611.5mi Directions
Call 972.817.7450
Open
  • Monday:8:00 am-4:30 pm
  • Tuesday:8:00 am-4:30 pm
  • Wednesday:8:00 am-4:30 pm
  • Thursday:8:00 am-4:30 pm
  • Friday:8:00 am-4:30 pm

Biography

D Magazine has named Baylor Scott & White Orthopedics the "Face of Orthopedics" for 2026. Read more here. ...
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Language(s) Spoken
English
Education
Education: George Washington University School of Medicine (2005)
Certifications
Physician Assistant- National Comm on Certif of Physician Assistants
Hospital Affiliations
Baylor Scott & White Medical Center - Centennial
Baylor University Medical Center, part of Baylor Scott & White Health
Baylor Scott & White Medical Center - McKinney
Baylor Scott & White Medical Center - Plano

Insurances accepted

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  • Baylor Scott & White Health Plan - (9)
    Baylor Scott & White Health Plan-BSW Access PPO
    Baylor Scott & White Health Plan-BSW Plus HMO-Group
    Baylor Scott & White Health Plan-BSW Plus HMO-Individual/Family
    Baylor Scott & White Health Plan-BSW Plus PPO-Group
    Baylor Scott & White Health Plan-BSW Plus PPO-Individual/Family
    Baylor Scott & White Health Plan-BSW Premier HMO-Group
    Baylor Scott & White Health Plan-BSW Premier HMO-Individual/Family
    Baylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)
    Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Insurance listings are subject to change without prior notice. Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of healthcare services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: 1.877.810.0372. This list is updated annually and is subject to change without prior notice.


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Patient Ratings (256)

The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .

4.8 overall patient satisfaction
averageRating metric
4.8
Time Care Provider spent with Patient
4.4
Wait Time at Clinic
4.9
Friendliness/Courtesy of Care Provider
4.8
Provider included you in decisions
4.9
Provider showed concern
4.9
Rate Care Provider

Patient Comments (123)

Overview of patient comments

Summary created using AI

Patients appreciate

Kassidy Rico, PA receives consistently high praise across a large number of reviews, with patients frequently highlighting her thoroughness, clear communication, and genuine compassion. Many reviewers note that she takes the time to explain medical conditions, test results, and treatment plans in terms that are easy to understand, and that she actively encourages patients to ask questions. Her ability to listen attentively and make patients feel heard is a recurring theme, with multiple reviewers emphasizing that they never feel rushed during appointments. Patients also commend her knowledge and professionalism, and several note that she comes well-prepared, having already reviewed charts and imaging before entering the room.

Patients also share

Opportunities for improvement are limited given the overwhelmingly positive feedback, but a small number of reviews suggest room for growth in certain areas. One reviewer noted that Kassidy seemed a little rushed and spoke rather quickly during the visit. Another felt that while she addressed their primary concern, she did not proactively offer additional insight or guidance. One review described the overall office standard of excellence as doing "the bare minimum," suggesting that expectations for the clinic as a whole were not fully met in that instance.

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.