Shannon Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 2/26
- 12:30 PM
Tue, 3/03
- 10:30 AM
Wed, 3/04
- 10:30 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications | |
|---|---|
| Physician Assistant Certified- National Comm on Certif of Physician Assistants | Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (617)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (330)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA consistently receives exceptional praise for her listening skills and patient-centered approach. Patients repeatedly emphasize that she takes time to truly hear their concerns without rushing them, making them feel valued and understood. Her professional yet warm demeanor creates a comfortable environment where patients feel at ease discussing their health issues. Reviewers frequently highlight her thoroughness in addressing questions, explaining medical information clearly, and involving patients in treatment decisions. Many patients appreciate her responsiveness through the patient portal and her follow-up care. Her knowledge, compassion, and ability to remember patient details from previous visits are consistently noted. Several long-term patients mention they have been seeing her for many years and consider her their primary provider, with some stating they specifically request to see her and recommend her to family and friends.
Patients also share
A small number of reviews mention minor communication concerns. One patient noted that Shannon tends to mumble her words and doesn't maintain enough eye contact, requiring them to ask for repetition, which they attributed partly to their own hearing difficulties. Another review similarly mentioned her soft-spoken nature and low voice, requiring the patient to ask her to repeat herself. One review about phlebotomy services was unrelated to Shannon's care directly. These concerns appear in only a handful of reviews among hundreds of overwhelmingly positive ratings.