Shannon Smothers, PA
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 9/08
- 12:30 PM
Wed, 9/09
- 9:45 AM
Thu, 9/10
- 8:30 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204
6611.8mi
Directions
Call
972.817.6930
Closed
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
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| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (588)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (312)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers, PA, receives overwhelming praise from patients for her attentive listening and thorough, unhurried approach to care. Reviewers consistently highlight her professionalism, knowledge, and warm bedside manner, noting that she takes time to answer questions, explain treatment plans, and follow up on concerns. Many patients describe feeling genuinely heard and valued rather than rushed, and several long-term patients mention trusting her completely, recommending her to friends and family, and continuing to see her despite other providers coming and going at the practice. Her compassionate, calm demeanor and ability to make patients feel comfortable—even during sensitive exams—are frequently cited as standout qualities, along with efficient scheduling and responsive communication through the patient portal.
Patients also share
A small number of reviews point to minor areas for improvement. One patient noted that Shannon tends to mumble and doesn't always make eye contact, making it hard to hear her at times, while another separate review made a similar comment about her being soft-spoken and needing to repeat herself. A couple of other reviews mentioned experiences with support staff, such as one comment about needing more experienced phlebotomists and another brief mention of an interpreter being friendly but not elaborating further on the visit itself. These isolated comments suggest occasional communication clarity issues, but they are notably rare compared to the volume of positive feedback.