Shannon Smothers, PA
Family Medicine, Physician Assistant
Family Medicine..., Physician Assistant
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Video Visit
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Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 6/03
- 10:30 AM
Mon, 6/08
- 7:30 AM
Tue, 6/09
- 9:15 AM
- 9:45 AM
- 10:15 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204
6611.8mi
Directions
Call
972.817.6930
Open
- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: University of Texas Southwestern Medical School (2011) |
| Certifications |
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| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (603)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (332)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Shannon Smothers is consistently praised by patients for her exceptional listening skills and ability to make patients feel heard and respected during their visits. Reviewers frequently highlight her thoroughness, professionalism, and deep knowledge, noting that she takes the time to answer all questions, explain medical information clearly, and involve patients in their own care decisions. Many patients appreciate that she never makes them feel rushed, and her warm, calm, and personable demeanor is mentioned repeatedly as making even vulnerable or difficult appointments feel comfortable. Her responsiveness — including quick follow-ups, portal communication, and her willingness to accommodate urgent appointments — is also a standout quality noted by numerous patients. Several long-term patients specifically mention trusting her completely and recommending her to friends and family.
Patients also share
The reviews contain very few criticisms. One reviewer noted that Shannon can mumble and doesn't always make enough eye contact, making it difficult to follow the conversation, particularly for someone who is slightly hard of hearing. One review suggested that providers should ask more questions to learn about a patient's health history, and one lower-rated review mentioned concerns about phlebotomy staff rather than Shannon directly. These represent isolated observations rather than recurring themes.