Shannon Smothers, PA
Family Medicine
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Thu, 4/09
- 8:30 AM
Tue, 4/14
- 10:30 AM
Wed, 4/15
- 10:30 AM
Locations of Shannon Smothers, PA
Baylor Scott & White Family Medical Center - Baylor University Medical Center
3434 Swiss Ave Ste 300, Dallas, TX, 75204- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Shannon Smothers is a board-certified physician assistant. She enjoys getting to know patients of all ages and backgrounds and forming professional relationships with them to provide personalized care. She listens earnestly ... to truly understand their needs and help find the best patient-centered care plan. View More |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Texas Southwestern Medical School (2011) |
| Certifications |
|---|
| Physician Assistant- National Comm on Certif of Physician Assistants |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Please contact your provider to confirm if your insurance is accepted.
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Patient Ratings (613)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.8 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Provider showed concern | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (330)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Shannon Smothers for her exceptional listening skills, with this being by far the most frequently mentioned strength across reviews. Patients feel genuinely heard and never rushed during appointments, and many highlight her calm, warm demeanor that puts them at ease. She is widely described as knowledgeable, thorough, and professional, with numerous reviewers noting that she takes the time to answer all questions clearly and involves patients in their own healthcare decisions. Her ability to provide actionable guidance, follow up after visits, and respond promptly through the patient portal are also frequently appreciated. Several long-term patients — some spanning 10 to 24 years — cite her consistency and trustworthiness as key reasons they continue to see her and recommend her to friends and family.
Patients also share
The reviews contain very few criticisms. Two separate reviewers noted that Shannon can be soft-spoken and tends to mumble, making it difficult to hear her clearly at times, particularly for patients with any degree of hearing difficulty. One reviewer mentioned she could improve eye contact by looking up from her notes more during appointments. These are the only recurring concerns noted, and both relate to communication style rather than the quality of care provided.