Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 6/24
- 2:30 PM
Thu, 6/25
- 10:30 AM
- 11:30 AM
- 1:00 PM
Fri, 6/26
- 8:30 AM
- 10:30 AM
- 2:00 PM
Locations of Christina Shen, DO

Baylor Scott & White Southlake Family Medicine
925 E Southlake Blvd Ste 100, Southlake, TX, 76092- Monday:8:00 am-5:00 pm
- Tuesday:8:00 am-5:00 pm
- Wednesday:8:00 am-5:00 pm
- Thursday:8:00 am-5:00 pm
- Friday:8:00 am-5:00 pm
Office Hours
Biography
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Dr. Christina Shen is a board-certified physician, specializing in family medicine. Her professional interests include preventive medicine and chronic disease management. She sees adolescent and adult patients at the Baylor Scott ... & White Southlake Family Medicine clinic. Outside of work, Dr. Shen enjoys spending time with family, traveling and trying out new cooking recipes. View More |
| Ages Seen |
|---|
| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Education: West Virginia School of Osteopathic Medicine (2022) |
| Residency: Family Medicine, Medical University of South Carolina (2025) |
| Internship: Family Medicine, Medical University of South Carolina (2025) |
| Certifications |
|---|
| Family Medicine- American Board of Family Medicine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Aetna - (12)Aetna-Choice POS IIAetna-Group Retiree Medicare PPO - Limited to Exxon/MobilAetna-Health Network OnlyAetna-Health Network OptionAetna-HMOAetna-Managed ChoiceAetna-Open Access Elect ChoiceAetna-Open Access Managed ChoiceAetna-Open Access SelectAetna-Open Choice PPOAetna-QPOSAetna-Select
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Cigna - (6)Cigna-BSW Extended PPOCigna-Choice FundCigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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DFW ConnectedCare - (1)DFW ConnectedCare-American Airlines Employee Benefit Plan
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EHN - (1)EHN-Employers Health Network
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HealthSmart - (2)HealthSmart-Accel NetworkHealthSmart-Preferred Network
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Imagine Health - (1)Imagine Health-Imagine Health Network
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Superior Health Plan - (3)Superior Health Plan-Ambetter Core EPO - BronzeSuperior Health Plan-Ambetter Core EPO - GoldSuperior Health Plan-Ambetter Core EPO - Silver
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United HealthCare - (23)United HealthCare-All SaversUnited HealthCare-ChoiceUnited HealthCare-Choice PlusUnited HealthCare-CoreUnited HealthCare-Core EssentialUnited HealthCare-EDGEUnited HealthCare-Erickson Advantage Champion (HMO-POS C-SNP)United HealthCare-Erickson Advantage Freedom (HMO-POS)United HealthCare-Erickson Advantage Guardian (HMO-POS I-SNP)United HealthCare-Erickson Advantage Liberty with Drugs (HMO-POS)United HealthCare-Erickson Advantage Liberty without Drugs (HMO-POS)United HealthCare-NavigateUnited HealthCare-Navigate BalancedUnited HealthCare-Navigate PlusUnited HealthCare-Nexus ACO - Open AccessUnited HealthCare-Nexus ACO - Referral RequiredUnited HealthCare-OptionsUnited HealthCare-SelectUnited HealthCare-Select PlusUnited HealthCare-UnitedHealthcare Assisted Living Plan (PPO I-SNP)United HealthCare-UnitedHealthcare Group Medicare Advantage (PPO)United HealthCare-UnitedHealthcare Medicare Advantage Choice (Regional PPO)United HealthCare-UnitedHealthcare Nursing Home Plan (PPO I-SNP)
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WellMed - (11)WellMed-AARP Medicare Advantage (HMO-POS)WellMed-AARP Medicare Advantage (HMO)WellMed-AARP Medicare Advantage Choice (PPO)WellMed-AARP Medicare Advantage Patriot (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 1 (HMO-POS)WellMed-AARP Medicare Advantage SecureHorizons Plan 2 (HMO-POS)WellMed-AARP Medicare Advantage Walgreens (PPO)WellMed-UnitedHealthcare Dual Complete (HMO DSNP)WellMed-UnitedHealthcare Group Medicare Advantage (HMO)WellMed-UnitedHealthcare Medicare Gold (Regional PPO CSNP)WellMed-UnitedHealthcare Medicare Silver (Regional PPO CSNP)
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Patient Ratings (48)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Rate Care Provider | |
| 4.7 | Wait Time at Clinic | |
| 4.6 | Provider included you in decisions | |
| 4.7 | Provider showed concern |
Patient Comments (23)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Patients consistently praise Dr. Shen for her warm, attentive, and professional manner. Many reviewers highlight her ability to listen carefully and address all of their concerns, with several noting that she never makes them feel rushed or dismissed. Her thoroughness is frequently mentioned, including her detailed questioning about health history and goals, her help coordinating specialist appointments, and her emphasis on preventative care before turning to medication. Patients also appreciate how clearly she communicates, explaining things in an easy-to-understand way.
Patients also share
The feedback is overwhelmingly positive, with very little criticism across the reviews. One reviewer noted that Dr. Shen came across as only moderately friendly, with limited eye contact and warmth, suggesting there may be occasional variation in her interpersonal engagement during appointments.