Cory Nathan Costello, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 4/28
- 8:30 AM
Fri, 5/22
- 1:15 PM
Thu, 5/28
- 8:30 AM
- 9:45 AM
- 1:00 PM
Locations of Cory Nathan Costello, MD
Baylor Scott & White Primary Care - South Frisco
4461 Coit Rd Ste 301, Frisco, TX, 75035
6609.6mi
Directions
Call
469.800.6120
Closed
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-3:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Costello is board-certified in family medicine. He provides personalized, compassionate care. Dr. Costello offers a wide range of primary care services, including the management of hypertension, diabetes, thyroid and
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cholesterol. He has strong experience in preventive medicine. Dr. Costello is fluent in English and has a working proficiency in Spanish. He is a combat veteran, published clinical researcher, and experienced military chief medical officer from serving our nation and NATO. He enjoys his spare time with his wife and family of four children. View More |
| Ages Seen |
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| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: New York Medical College (1996) |
| Internship: General Surgery, Eisenhower Army Medical Center (1997) |
| Residency: Family Medicine, Darnall Army Comm Hospital (2003) |
| Certifications |
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| Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Centennial |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (985)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (491)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Costello is consistently praised by patients for his exceptional listening skills, warm and personable demeanor, and genuine care for his patients' well-being. Reviewers frequently highlight his high energy and positive attitude, with many noting that his enthusiasm and sense of humor make visits enjoyable and put patients at ease. His thoroughness and medical knowledge are frequently mentioned, with patients appreciating that he takes time to review health history, explain diagnoses clearly, and address all concerns without making anyone feel rushed. Many long-term patients emphasize their loyalty to him, with some traveling significant distances or following him across years of care. His staff also receives positive mentions in numerous reviews.
Patients also share
The areas for improvement noted in the reviews are minimal given the overwhelmingly positive feedback. A small number of patients mentioned wishing they could have more time during visits. One reviewer noted that Dr. Costello initially came in speaking loudly and delivering a lot of information without pausing for patient input, though they noted the visit improved after that initial interaction. One patient mentioned not receiving timely responses to messages sent through the patient portal following an appointment. One reviewer noted some dissatisfaction with other providers in the office, though Dr. Costello himself was praised. A single reviewer felt the visit was brief and noted only that he "seemed nice."