Cory Nathan Costello, MD
Family Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Wed, 2/25
- 2:30 PM
Thu, 2/26
- 7:30 AM
Mon, 3/09
- 10:15 AM
Locations of Cory Nathan Costello, MD
Baylor Scott & White Primary Care - South Frisco
4461 Coit Rd Ste 301, Frisco, TX, 75035
6609.6mi
Directions
Call
469.800.6120
Open
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-3:30 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Costello is board-certified in family medicine. He provides personalized, compassionate care. Dr. Costello offers a wide range of primary care services, including the management of hypertension, diabetes, thyroid and
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cholesterol. He has strong experience in preventive medicine. Dr. Costello is fluent in English and has a working proficiency in Spanish. He is a combat veteran, published clinical researcher, and experienced military chief medical officer from serving our nation and NATO. He enjoys his spare time with his wife and family of four children. View More |
| Ages Seen |
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| Adolescents (ages 12-18) |
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: New York Medical College (1996) |
| Internship: General Surgery, Eisenhower Army Medical Center (1997) |
| Residency: Family Medicine, Darnall Army Comm Hospital (2003) |
| Medical School: Darnall Army Comm Hospital (2003) |
| Certifications | |
|---|---|
| Family Medicine- American Board of Family Medicine | Family Medicine- American Board of Family Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Centennial |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (1011)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.8 | Wait Time at Clinic | |
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.8 | Time Care Provider spent with Patient | |
| 4.9 | Provider showed concern | |
| 4.9 | Provider included you in decisions | |
| 4.9 | Rate Care Provider |
Patient Comments (516)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Cory Costello consistently receives exceptional praise for his caring, compassionate approach and outstanding bedside manner. Patients repeatedly describe him as an excellent listener who takes time to address all concerns without rushing appointments, making them feel valued and heard. His warm, friendly personality and positive energy stand out, with many noting his upbeat attitude, sense of humor, and ability to make visits enjoyable while remaining thoroughly professional. Patients appreciate his knowledge and expertise, highlighting how he explains medical information clearly in understandable terms, remembers personal details about patients and their families, and demonstrates genuine concern for their wellbeing. His thoroughness in examinations, proactive approach to healthcare, and responsiveness through follow-up communications are frequently commended.
Patients also share
A few reviews mention minor areas for improvement. One patient noted that Dr. Costello initially came in talking loudly and shared a lot of information without allowing for acknowledgment or response until he finished, though the interaction improved afterward. Another patient appreciated his high energy but suggested he could dial it back slightly. One review mentioned difficulty getting ordered tests scheduled through the office system, though this was distinguished from the quality of care provided by Dr. Costello himself. A single patient wished for more time during visits, acknowledging this reflects broader healthcare system constraints rather than the provider's approach. One patient experienced a delay in receiving responses to messages sent through the patient portal.