Elizabeth M. Papaila, MD
General Surgery
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 10/13
- 9:00 AM
- 9:20 AM
- 11:00 AM
Thu, 10/15
- 9:00 AM
- 9:20 AM
- 9:40 AM
Locations of Elizabeth M. Papaila, MD
Baylor Scott & White Surgical Institute - Plano
4716 Alliance Blvd Pavilion II, Ste 218, Plano, TX, 75093
6611.4mi
Directions
Call
469.800.5240
Open
- Monday:9:00 am-5:00 pm
- Tuesday:9:00 am-5:00 pm
- Wednesday:9:00 am-5:00 pm
- Thursday:9:00 am-5:00 pm
- Friday:9:00 am-5:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
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Dr. Elizabeth Papaila is a 2007 graduate of UT Southwestern Medical School in Dallas and is certified by the American Board of Surgery. She has training, knowledge and experience diagnosing ... and managing a broad range of general surgical conditions. She has a particular interest in hernia surgery, diseases of the gallbladder, stomach and intestine as well as benign and malignant diseases of the skin and soft tissues. She is also an expert in the surgical management of diseases of the endocrine system including thyroid and parathyroid conditions. She has training and experience in the latest minimally invasive techniques including laparoscopic and robotic surgical approaches. She provides a warm and reassuring demeanor and takes time to help patients fully understand their surgical conditions and management options. Dr. Papaila was nominated for D Magazine's 2021 Best Docs. Dr. Papaila was recognized by D Magazine as a "Best Doctor in Collin County" for 2026. Dr. Papaila provides care to patients aged 17 and older. View More |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Spanish |
| Education |
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| Education: University of Texas Southwestern Medical School (2007) |
| Internship: General Surgery, Methodist Hospital (2008) |
| Residency: University of Oklahoma Health Science Center (2012) |
| Certifications |
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| General Surgery- American Board of Surgery |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Plano |
| Baylor University Medical Center, part of Baylor Scott & White Health |
Insurances accepted
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Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Patient Ratings (114)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Time Care Provider spent with Patient | |
| 4.7 | Wait Time at Clinic | |
| 4.9 | Provider included you in decisions | |
| 5.0 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 4.9 | Rate Care Provider |
Patient Comments (65)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Elizabeth Papaila receives overwhelmingly positive feedback from her patients, with the vast majority of reviews awarding 5 stars. Patients consistently praise her thorough, clear communication, particularly her ability to explain surgical procedures, risks, and expectations in a way that non-medical patients can understand. Many reviewers specifically highlight her warm, caring bedside manner, describing her as personable, friendly, and someone who puts patients at ease during stressful situations like upcoming surgeries. Numerous patients also commend her surgical skill and successful outcomes, with several noting quick recoveries, minimal scarring, and expressing that they would choose her again for future surgical needs. Her supporting staff and office team are also frequently mentioned positively, with patients noting efficient scheduling and courteous front-desk interactions.
Patients also share
Constructive feedback in the reviews is minimal. One reviewer noted that their appointment felt premature to fully evaluate since it occurred before their scheduled surgery, suggesting they wanted to reserve final judgment until after seeing surgical results. A few reviews gave slightly lower star ratings (in the 4.2-4.6 range) without providing specific critical comments, suggesting minor areas of dissatisfaction that weren't detailed in the written feedback. Overall, there were no recurring or significant complaints about wait times, staff interactions, or clinical care found across the reviews.