James Kenneth Looney, MD

Patients appreciate

Dr. James Looney consistently receives exceptional praise from patients for his attentive listening skills and unhurried approach to care. Reviewers repeatedly emphasize that he takes time to thoroughly address all concerns without making patients feel rushed, with many noting he treats them like family or the only patient in the facility. His bedside manner is frequently described as warm, personable, and professional, with patients appreciating his ability to explain medical issues clearly in understandable terms. Many reviewers highlight his extensive knowledge and diagnostic skills, noting he stays current on the latest treatments and medications. The office staff also receives consistent praise for being friendly, helpful, and efficient, contributing to a welcoming atmosphere. Numerous patients mention driving significant distances—30 to 45 miles or more—specifically to continue seeing Dr. Looney, with several noting they've been his patients for 10, 15, or even 20+ years.

Patients also share

While overwhelmingly positive, a few areas for improvement emerge from the reviews. One patient described a particularly difficult experience approximately three visits prior to their review, where they felt Dr. Looney was judgmental and dismissive when they were seeking help, though the doctor did apologize after realizing the patient's distress. This same reviewer noted ongoing concerns about feeling dismissed and not fully heard, though they continue as a patient primarily for medication refills. One review mentioned Dr. Looney as "knowledgeable but not personable," and another patient felt he seemed less focused during one visit compared to previous appointments. A few patients noted that while the care is excellent, getting appointments can be challenging due to his popularity. One elderly patient expressed frustration with not being notified about an office location change and receiving inadequate directions from staff, though they praised Dr. Looney's accommodation in still seeing them despite arriving late.