Lorrie B Hayes, MD
Internal Medicine
Video Visit
MyBSWHealth
Next available appointments
Times may vary. Displayed times are for in-person visits. Additional times may be available for both new and current patients.
Tue, 5/05
- 9:00 AM
Mon, 6/01
- 2:15 PM
Tue, 6/02
- 11:30 AM
- 2:15 PM
Locations of Lorrie B Hayes, MD
Baylor Scott & White Colleyville Family Medicine and Pediatrics
5232 Colleyville Blvd Ste 100, Colleyville, TX, 76034
6632.8mi
Directions
Call
817.912.9920
Open
- Monday:7:30 am-5:00 pm
- Tuesday:7:30 am-5:00 pm
- Wednesday:7:30 am-5:00 pm
- Thursday:7:30 am-5:00 pm
- Friday:7:30 am-5:00 pm
- Saturday:8:00 am-12:00 pm
Hours of Operation
Hours
Lab Hours
Hours of Operation
Office Hours
Biography
| Dr. Hayes enjoys all aspects of family medicine, with a focus on teenagers through adulthood. She values patient education and preventive medicine, with a special interest in diabetic care. |
| Ages Seen |
|---|
| Adults |
| Geriatrics |
| Language(s) Spoken |
|---|
| English |
| Education |
|---|
| Medical School: University of Oklahoma Health Sciences Center -OKC (1988) |
| Medical School: University of Oklahoma College of Medicine (1988) |
| Internship: Internal Medicine, Georgia Baptist Medical Center (1989) |
| Medical School: Georgia Baptist Medical Center (1989) |
| Residency: Internal Medicine, Georgia Baptist Medical Center (1991) |
| Certifications | ||
|---|---|---|
| Internal Medicine- American Board of Internal Med | Internal Medicine- American Board of Internal Medicine | Internal Medicine- American Board of Internal Medicine |
| Hospital Affiliations |
|---|
| Baylor Scott & White Medical Center - Grapevine |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
Insurance listings are subject to change without prior notice.
Please call your physician's office or your health or insurance plan to verify coverage information prior to scheduling your visit or procedure. Not all members participating in contracted networks have "in network" access. In network participation may change from time to time without prior notice. Independent providers (which could include, for example only, anesthesiologists, radiologists, pathologists, emergency medicine physicians, advance practice professionals, and other independent providers of health care services) may deliver part of your care, and such providers may be considered out-of-network on your health and insurance plans even if the Facility may be considered in network. If you desire additional information as to the providers who may be involved in providing your care, you can either ask your treating provider (who may know some of the specialists or groups who could be involved) or you can request a list of Facility-based physician groups by calling the following toll free number: (877) 810-0372. This list is updated annually and is subject to change without prior notice.
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Baylor Scott & White Health Plan - (14)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHPBaylor Scott & White Health Plan-ERS BSW Preferred HMO NetworkBaylor Scott & White Health Plan-HMO Network-GroupBaylor Scott & White Health Plan-HMO Network-Individual/Family
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Patient Ratings (1157)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 5.0 | Time Care Provider spent with Patient | |
| 4.9 | Wait Time at Clinic | |
| 5.0 | Provider included you in decisions | |
| 5.0 | Provider showed concern | |
| 5.0 | Friendliness/Courtesy of Care Provider | |
| 5.0 | Rate Care Provider |
Patient Comments (747)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Lorrie Hayes receives overwhelmingly positive feedback from patients who consistently praise her exceptional listening skills, thoroughness, and genuine care. Patients repeatedly describe her as compassionate, kind, and patient-centered, noting that she never rushes appointments and takes time to understand their concerns fully. Many reviewers emphasize her comprehensive approach to healthcare, highlighting how she asks probing questions, explains medical information clearly in understandable terms, and collaborates with patients on treatment plans. Her responsiveness through the patient portal and follow-up care are frequently commended. Numerous long-term patients mention staying with Dr. Hayes for 15-30 years, with several noting they drive significant distances specifically to continue seeing her. Patients appreciate her professionalism combined with a warm, personable demeanor that makes them feel valued and heard. Many describe her as "the best doctor" they've ever had, with several mentioning she has been instrumental in catching serious health issues early.
Patients also share
Very few concerns appear in the reviews. One patient mentioned that it can be difficult to get timely appointments due to Dr. Hayes' popularity and busy schedule. A single review noted that while Dr. Hayes herself is excellent, there were billing issues with the practice after it was acquired by BSW. One patient expressed concern about potential insurance network changes affecting their ability to continue seeing Dr. Hayes. These represent isolated comments among hundreds of reviews, with no consistent patterns of negative feedback about the quality of care itself.