Locations of Rupal H. Patel, MD

Baylor Scott & White Gastroenterology - Lake Pointe
6705 Heritage Pkwy Ste 203, Rockwall, TX, 75087Office Hours
Biography
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Dr. Patel is a board-certified gastroenterologist with fellowship training in advanced endoscopy. She strives to listen to her patients with compassion to fully address their concerns and improve their GI ... health in a meaningful way. As a gastroenterologist, Dr. Patel cares for a range of GI conditions, including abdominal pain, nausea, vomiting, diarrhea, constipation, celiac disease, irritable bowel syndrome, anemia, blood in the stool, hemorrhoids, diverticular disease, inflammatory bowel disease, women’s GI health, trouble swallowing, heartburn, Barrett’s esophagus, esophageal narrowing/strictures, stomach ulcers and gastroparesis. She provides hepatitis C diagnosis and treatment and cares for liver diseases such as fatty liver disease (metabolic dysfunction-associated steatotic liver disease) and cirrhosis. Dr. Patel also offers colonoscopy procedures for colon cancer screening and advanced endoscopy procedures, including endoscopic ultrasound and endoscopic retrograde cholangiopancreatography (ERCP). In her free time, she enjoys traveling, running, reading and spending time with her family. View More |
| Ages Seen |
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| Adults |
| Geriatrics |
| Language(s) Spoken |
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| English |
| Education |
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| Medical School: Ohio State Univ College of Med (2013) |
| Internship: Interal Medicine, University of South Florida (2014) |
| Residency: Internal Medicine, University of South Florida (2016) |
| Fellowship: Gastroenterology, University of South Florida (2019) |
| Fellowship: Advanced GI Endoscopy, Dartmouth-Hitchcock Medical Center (2020) |
| Certifications | |
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| Internal Medicine- American Board of Internal Medicine | Gastroenterology- American Board of Internal Medicine |
| Hospital Affiliations |
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| Baylor Scott & White Medical Center - Lake Pointe |
Insurances accepted
Baylor Scott & White has established agreements with several types of insurance to ensure your health needs are covered.
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Baylor Scott & White Health Plan - (11)Baylor Scott & White Health Plan-BSW Access PPOBaylor Scott & White Health Plan-BSW Plus HMO-GroupBaylor Scott & White Health Plan-BSW Plus HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW Plus PPO-GroupBaylor Scott & White Health Plan-BSW Plus PPO-Individual/FamilyBaylor Scott & White Health Plan-BSW Premier HMO-GroupBaylor Scott & White Health Plan-BSW Premier HMO-Individual/FamilyBaylor Scott & White Health Plan-BSW SeniorCare Advantage HMOBaylor Scott & White Health Plan-BSW SeniorCare Advantage PPOBaylor Scott & White Health Plan-BSWH Employee Network (SEQA & EQA)Baylor Scott & White Health Plan-BSWH Employee Network Premium (PPO)/ HDHP
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Blue Cross Blue Shield - (24)Blue Cross Blue Shield-Blue Advantage - BronzeBlue Cross Blue Shield-Blue Advantage - GoldBlue Cross Blue Shield-Blue Advantage - SilverBlue Cross Blue Shield-Blue Advantage Plus - BronzeBlue Cross Blue Shield-Blue Advantage Plus - GoldBlue Cross Blue Shield-Blue Advantage Plus - SilverBlue Cross Blue Shield-Blue ChoiceBlue Cross Blue Shield-Blue Cross Group Medicare Advantage (PPO)Blue Cross Blue Shield-Blue Cross Medicare Advantage (HMO)Blue Cross Blue Shield-Blue Cross Medicare Advantage Dual Care Plus (HMO SNP)Blue Cross Blue Shield-Blue EssentialsBlue Cross Blue Shield-Blue Essentials AccessBlue Cross Blue Shield-Blue PremierBlue Cross Blue Shield-Blue Premier AccessBlue Cross Blue Shield-Consumer Directed HealthSelectBlue Cross Blue Shield-Federal Basic OptionBlue Cross Blue Shield-Federal FEP Blue FocusBlue Cross Blue Shield-Federal Standard OptionBlue Cross Blue Shield-High Performance NetworkBlue Cross Blue Shield-TRS-ActiveCare 2Blue Cross Blue Shield-TRS-ActiveCare PrimaryBlue Cross Blue Shield-TRS-ActiveCare Primary HDBlue Cross Blue Shield-TRS-ActiveCare Primary+Blue Cross Blue Shield-TRS-Care Standard
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Cigna - (10)Cigna-BSW Extended PPOCigna-Choice FundCigna-Cigna Preferred Medicare (HMO)Cigna-Cigna Preferred Savings Medicare (PPO)Cigna-Cigna TotalCare (HMO D-SNP)Cigna-Cigna True Choice Medicare (PPO)Cigna-LocalPlusCigna-LocalPlus In-NetworkCigna-Open Access PlusCigna-Open Access Plus In-Network
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Medicaid - (1)Medicaid-Traditional Medicaid
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Medicare - (1)Medicare-Traditional Medicare
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Nebraska Furniture Mart - (3)Nebraska Furniture Mart-EmeraldNebraska Furniture Mart-OnyxNebraska Furniture Mart-Pearl
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PHCS Network - (1)PHCS Network-PHCS Primary PPO
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Patient Ratings (81)
The patient rating score is an average of all responses to physician-related questions on our nationally recognized Press Ganey Patient Satisfaction Survey .
| averageRating | metric | |
|---|---|---|
| 4.9 | Friendliness/Courtesy of Care Provider | |
| 4.6 | Wait Time at Clinic | |
| 4.8 | Provider showed concern | |
| 4.8 | Provider included you in decisions | |
| 4.7 | Time Care Provider spent with Patient | |
| 4.8 | Rate Care Provider |
Patient Comments (41)
Overview of patient comments
Summary created using AI
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Patients appreciate
Dr. Rupal Patel consistently receives praise for her compassionate, patient-centered approach to care. Patients frequently describe her as kind, caring, and an excellent listener who takes time to thoroughly address their concerns without rushing them. Many reviews highlight her ability to explain medical information in ways patients can understand, and her willingness to discuss treatment plans in detail. Her bedside manner during procedures, particularly colonoscopies, is noted as outstanding. Patients also appreciate her professionalism, knowledge, and thoroughness in reviewing medical histories. The office staff receives equally positive feedback, with patients describing them as friendly, polite, helpful, and respectful. Several patients mention they have recommended or plan to recommend Dr. Patel to friends and family members.
Patients also share
One detailed review from January 2026 describes a disappointing appointment where the patient felt Dr. Patel seemed disinterested in discussing recent hospitalizations and surgeries, did not take notes or use the computer, and left the appointment after less than 10 minutes for a hospital phone call. This stood in stark contrast to the patient's previous positive experiences with Dr. Patel. Another review mentions that the office was running behind schedule, causing appointment delays, with the patient noting that more timely scheduling would improve the experience. One patient also noted that Dr. Patel had not yet received medical records from another facility, though the doctor compensated by spending extra time discussing the patient's medical history.